Mojo Helpdesk allows multiple ticket forms for users to submit requests. To create a new ticket form go to `Admin Settings > Ticket Forms`. Here you will be able to create a new form, clone a form, create a custom field or edit existing fields.
Here's a video tutorial on how to create a new form.
TYT[ https://www.youtube.com/watch?v=fuFcnXPh9D4 ]
&&&&& Ticket Type
Ticket Type is a drop-down system field. You can define your own types. To do this go to `Admin Settings > Ticket Types`.
Queues can also be defined and customized. This can be found in `Admin Settings > Queues and Emails`.