How do I customize the ticket form?

Mojo Helpdesk allows multiple ticket forms for users to submit requests. To create a new ticket form go to `Admin Settings > Ticket Forms`. Here you will be able to create a new form, clone a form, create a custom field or edit existing fields. Here's a video tutorial on how to create a new form. TYT[ https://www.youtube.com/watch?v=fuFcnXPh9D4 ] &&&&& Ticket Type Ticket Type is a drop-down system field. You can define your own types. To do this go to `Admin Settings > Ticket Types`. &&&&& Queues Queues can also be defined and customized. This can be found in `Admin Settings > Queues and Emails`.
See other articles in Ticket Form, Helpdesk Configuration.