How do I search for tickets?

Use the search bar to search for a ticket based on a specific set of criteria. The search will look through the body of the tickets as well as the ticket's comments. Note you can save a search as a view for future reference. If you want to search for custom field's on your ticket forms see the [custom search help article][1]. [1]: https://help.mojohelpdesk.com/help/article/137595
Published on: 2013-09-13
See other articles in Search FAQ.