How do I search for tickets?

You can use the search box or the advanced search filters to search for your tickets. Ticket searches are able to be saved for future reference. The search will look through the body of the tickets as well as the ticket's comments. If you want to search for custom field's on your ticket forms see the [custom search help article][1]. [1]: https://help.mojohelpdesk.com/help/article/137595
Published on: 2013-09-13 See other articles in Search FAQ.