Adding Admins and Agents

To add a new agent or admin to your helpdesk, go to `Admin Settings> Agents`. Click on `+ new user` to create a **new** agent. Enter the agent's information. Choose their role as desired. Unsure which role to choose? Check out the KB article on the different types of [User Roles.](https://help.mojohelpdesk.com/help/article/115408)  
See other articles in User Roles, General FAQ