How do I search for tickets that are associated with an asset?
Admins can search for a ticket that is associated with an asset.
Click on the search bar to open it up.
Click on "advanced' on the bottom right corner of the pop-up. This will bring up the advanced search.
Agents can search for tickets associated with a particular asset. Agents can start typing and the system will start with the auto-suggestion. Agents can also search for tickets that are associated with any asset.