How do I search for tickets that are associated with an asset?

Admins can search for a ticket that is associated with an asset.
  1. Click on the search bar to open it up.
  2. Click on "advanced' on the bottom right corner of the pop-up. This will bring up the advanced search.
  3. Agents can search for tickets associated with a particular asset. Agents can start typing and the system will start with the auto-suggestion. Agents can also search for tickets that are associated with any asset.
See other articles in Reporting, Productivity Tools, Asset Management.
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