Why is my helpdesk suspended?
Your help desk may be suspended for these reasons:
- Billing Issue
- There has been a problem processing your credit card, or your account ran out of credit. You need to update the billing information to re-open the help desk.
- Suspended by Mojo Helpdesk staff
- Mojo Helpdesk has closed the account due to a breach of Mojo Helpdesk's Terms and Conditions.
- Closed by help desk owner
- The help desk has been closed by the help desk owner or by an admin.
- Trial ended
- The help desk is closed because the trial period has ended. To continue using Mojo, you need to purchase a plan.
We are happy to help, please contact us with any questions.
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