Managing Account and Subscription

Account information, subscription details, and billing can be managed directly from the account settings.

To manage subscription

1. Click the grid icon in the upper-right corner of the screen
2. Select Account administration from the menu
3. Navigate to Account > Billing & plan

The Billing & plan page allows:

• Changing of help desk ownership
• Reviewing the current subscription plan and renewal date
• Updating payment methods
• Viewing and downloading past statements and receipts
• Changing the plan or billing cycle
• Updating billing contact information