Whether you want to associate an existing helpdesk or you want to create a new helpdesk and associate it with your Google Apps domain, you can do that by finding Mojo Helpdesk in the Google Apps Marketplace, click on the "Install" button, and follow the process.
Here is how to make the integration
1.In Google Apps, logged in as admin, go to `Apps > Marketplace Apps`, then click the `+` button to find apps, search for Mojo Helpdesk and click 'Install'
2.Follow the installation prompts and this will add the new version of Mojo to your Google Apps domain
3.Last, you will need to click on the Mojo Helpdesk icon from the Google Apps grid to associate your account and finalize the installation.
- To make the association with an existing helpdesk, you must be an
admin in Google Apps and also an "admin" or "owner" in Mojo Helpdesk
with the same email address as your Google Apps admin address.
- When making the association with a new helpdesk, Mojo will create you
as the helpdesk "owner" with your Google Apps email address.
- If your Google Apps domain also has domain aliases in place, Mojo
will only recognize the primary domain when making the association;
whether creating a new helpdesk or associating with an existing
helpdesk. This means the admin or owner roles in Mojo will need to
be registered with the Google Apps primary domain (not the domain
alias). Also, any staff using the integration will need to be
registered in Mojo with the primary domain.
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