Ticket and user creation quota

If you see this alert symbol at the top right of your browser, it means your account is new and currently has a limit set on the number of users and tickets that can be created until you are verified as a valid account:

In effort to limit the spam and potential scams, Free Trial and new subscription help desk accounts will have limits on the number of users and tickets that can be created, and the Owner or an Admin will need to contact our Support .

If you need this limitation to be lifted immediately, please open a ticket https://help.mojohelpdesk.com/mc/up/new-ticket/19362?hideStarWhenLoading=true, and our staff will review your account.