Create a ticket in seconds with a quick ticket

Quick ticket is the fastest way to create a ticket in Mojo. Instead of jotting down notes on paper or trying to remember important details, agents can create a ticket in seconds.

The quick ticket feature is enabled by default.

To create a quick ticket

1. Click NEW TICKET
2. Type in the details in the text box
3. Press enter to create the ticket

Enabling quick ticket feature

Admins can enable or disable the quick ticket feature by following these steps:

1. Go to: Admin settings > Tickets > Settings
2. Scroll to the bottom to the Miscellaneous settings to enable or disable this feature