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Articles related to "Productivity Tools"...
How do I set up SMS / text notifications for ticket updates?
Can I add tickets with a due date to Google Calendar?
How often does the ticket list refresh?
How can agents view ratings from customers?
How do I search for tickets that are associated with an asset?
Can I tag my VIP contacts?
Can I set up auto-assignment?
What are Triggers and how do they work?
What filters (search criteria) can be used to run the automation?
How many times can automation's actions be executed on the same ticket?
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