Search results for: merge

How do I merge multiple tickets into another?

To merge multiple tickets into another at once: - record the ticket ID to merge the tickets into - from the ticket view list, check mark all tickets to merge - in the bulk action pull-down list, select merge - enter the ticket ID to merge the tickets into and select Merge.Once the tickets have be...
How do I merge one ticket into another

To merge a single ticket into another: - record the ticket ID into which the ticket should be merged - open the ticket to be merged - click on the merged tickets icon - the list of already merged tickets is displayed. Click on merge tickets - enter the ticket ID to merge the ticket into and selec...