How do I merge multiple tickets into another?

To merge multiple tickets into another at once: - record the ticket ID to merge the tickets into - from the ticket view list, check mark all tickets to merge - in the bulk action pull-down list, se... more

How do I merge one ticket into another

To merge a single ticket into another: - record the ticket ID into which the ticket should be merged - open the ticket to be merged - click on the merged tickets icon - the list of already merged t... more

How does merging tickets work?

Merging tickets allows to group one or more tickets into one ticket. Merged tickets are automatically closed and cannot be reopened. However, they can still be viewed. Merged tickets are accessibl... more