What are the exact steps to customize the domain?

1. Choose a sub-domain for your helpdesk account such as `support.yourdomain.com` 2. Point a CNAME record in the DNS for the domain to `app.mojohelpdesk.com` 3. Wait 12-24 hours for the DNS change to propagate 4. Add the custom domain (support.yourdomain.com) to Mojo Helpdesk: In version 1.0: `Manage> All Settings> Configure Mojo Helpdesk> Change> Custom Domain-Add> Save` In version 2.0: Go to Admin -> Helpdesk Configuration, and edit Custom domain field in the General section. 5. The custom domain will immediately be active.
Published on: 2013-09-13
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