- Can all agents create and edit articles in the knowledge base?
- How do I change the order of top-level topics on the Help Center?
- How do I import knowledge base articles?
- Can I turn off the Knowledge Base?
- Searching Articles
- How do I create a Knowledge Base for my help desk?
- How do I create a new article or topic in the Knowledge Base?
- How do I brand my helpdesk?
- What are the exact steps to customize the domain?