Change Language and Timezone

How do I change the language of the helpdesk?

An Admin can change the language of the helpdesk by navigating to: Account administration > Help desk > Settings > and in the Language settings section, select the preferred Helpdesk language. The local Time zone can also be set as needed.

The help desk settings page with the Help desk language and Help desk time zone fields highlighted in the Language and Miscellaneous sections.

An Agent can change their own preferred Language and Timezone from their profile record.

Click on the profile icon and select Profile in the dropdown options:

The profile menu open under the avatar in the top bar, with the Profile option highlighted.

scroll down to Settings section and select preferred Language and Timezone

The Settings section of an agent's profile, with the Language and Time zone dropdowns highlighted.

What languages are available?

Mojo Helpdesk currently supports the following languages:

English
French
Italian
Spanish
Portuguese
Polish
German
Turkish
Yoda

If there is a language you would like to propose we add, please let us know by submitting a ticket https://help.mojohelpdesk.com/mc/up/new-ticket/select-ticket-form