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Articles related to "Managing Tickets"...
What are ticket tags and how to create them
How do I update tickets in bulk?
How will agents know when a ticket has been assigned to them?
I am not getting email notifications.
How do I delete a queue?
What is the Pending Confirmation list?
Attaching files to tickets
How do I add tickets to the Watch List?
How do I mass delete my test tickets?
Can deleted tickets be restored?
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