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Articles related to "Managing Tickets"...
What are ticket tags? How do I create, delete or merge tags?
How do I update tickets in bulk?
How will agents know when a ticket has been assigned to them?
I am not getting email notifications.
What are the different priority levels in Mojo?
How do I delete a queue?
What is the Pending Confirmation list?
Attaching files to tickets
Why can't my users see the form I just created?
How do I add tickets to the Watch List?
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