SMS / text notifications for ticket updates
Mojo Helpdesk emails created by triggers
can be sent to a mobile phone as SMS / text messages.
Most U.S. carriers allow their subscribers to receive emails as text messages using their phone number. Simply substitute phonenumber
below with a real mobile phone number and the email will arrive as a text message.
- Alltel: phonenumber@message.alltel.com
- AT&T: phonenumber@txt.att.net
- T-Mobile: phonenumber@tmomail.net
- Virgin Mobile: phonenumber@vmobl.com
- Sprint: phonenumber@messaging.sprintpcs.com
- Verizon: phonenumber@vtext.com
- Nextel: phonenumber@messaging.nextel.com
- US Cellular: phonenumber@mms.uscc.net
Example: if your phone number is 512-555-6789 and your provider ATT then you can email your phone (from Gmail, Outlook, Mojo, etc...) using this email address: 5125556789@txt.att.net
and you will receive the email as SMS / text message.
Make sure you try it yourself (using Gmail or Outlook, etc..) before setting up a trigger like this. Keep in mind that the email/phone number will need to be a registered user of the helpdesk in order to receive notifications from the helpdesk. You can create a user profile specific with the phone number as the email (ex. 5125556789@txt.att.net
)