Securing the Knowledge Base
Toggling the Knowledge Base
You can enable or disable the Knowledge Base by going to
Admin > Help Center section > Settings
In Settings, the knowledge base can be configured as follows:
- Display knowledge base in the Help Center for all users
- Display knowledge base in the Help Center for logged in users only
- Don't show the knowledge base at all
Access for specific domains only
To allow only users from certain domain names (e.g. your-organization.com), admins will need to configure the whitelist access.
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