Securing the Knowledge Base

Toggling the Knowledge Base

You can enable or disable the Knowledge Base by going to 

Admin >  Help Center section > Settings

In Settings, the knowledge base can be configured as follows:

  • Display knowledge base in the Help Center for all users
  • Display knowledge base in the Help Center for logged in users only
  • Don't show the knowledge base at all

Access for specific domains only

To allow only users from certain domain names (e.g. your-organization.com), admins will need to configure the whitelist access.