Mojo Helpdesk User Portal (How to create a ticket - video)

This training video was created for ticket creators.

Admins can share this resource with ticket creators to help them become familiar with the Mojo user portal.

The video covers:

• How to create a ticket in the help desk
• How to view created tickets
• How to update and search for tickets
• How to view group tickets (if group access is enabled for the user)