Getting Started
- Mojo Helpdesk Guide for Contacts (creating a ticket and the contact portal)
- Mojo Helpdesk Guide for Agents
- Advanced security, whitelist and blacklist
- How can I set up multiple ticket forms for my helpdesk?
- Can I create tickets from email? How do I set up email to ticket creation?
- Roles
- Can I set a time zone for my help desk? How do I set a time zone?
- How many ticket forms can I create?
- How do I add a helpdesk ticket form to my website?
- What are the ways tickets can be created?
- How do I create ticket queues?
- How do I receive new ticket notifications only for a specific queue?