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Articles related to "Getting Started"...
Advanced security, whitelist and blacklist
How can I set up multiple ticket forms for my helpdesk?
Can I create tickets from email? How do I set up email to ticket creation?
Can I set a time zone for my help desk? How do I set a time zone?
How many ticket forms can I create?
How do I add a helpdesk ticket form to my website?
What are the ways tickets can be created?
How do I create ticket queues?
How do I receive new ticket notifications only for a specific queue?
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