Introducing Mojo via email

To effectively announce the launch of Mojo, employing multiple communication channels is recommended. The email template provided below can be customized to communicate the availability of your new Mojo helpdesk to your users within the organization.

Happy Launch Day!

Hi Team,

At {Company}, we are committed to integrating innovative tools that enhance collaboration and productivity for all employees. It is with this in mind that we are pleased to announce the launch of our new Mojo helpdesk, a streamlined and intelligent solution for managing requests to the {Team Name} Team. Mojo helpdesk provides a new, efficient channel for interaction with our team.

Our new Mojo helpdesk offers the following key features:

1. A comprehensive knowledge base for efficient information retrieval.
2. A direct channel for inquiries to subject matter experts.

Mojo facilitates the efficient routing of inquiries to the appropriate team members. Access Mojo helpdesk through the following means:

• Web: https://{Company}.mojohelpdesk.com/
• Email: [Company Alias]@{company}.mojohelpdesk.com

Users can monitor the status of their requests and access the knowledge base by logging into the web application.

New users will have accounts automatically created upon their first ticket submission, with email confirmation to follow.

For any inquiries, please submit a ticket.

Sincerely,

{Your Name}