Keyboard Shortcuts for Agents

Keyboard shortcuts help increase productivity by allowing users to control Mojo with lighting fast key strokes.

Mojo keyboard shortcuts

Go to

g then t : go to new ticket default form
g then f then t : open dropdown new ticket to choose form
g then a : go to my assignments
g then p : go to unassigned tickets list
g then w : go to watch tickets list
g then o : go to open tickets list
g then d : go to dashboard
g then m : go to mojo settings
g then / : go to advanced search
g then i : go to user profile
g then u : go to manage users

Navigation list

s : star/unstar a ticket in ticket details view
# : delete selected element in ticket list

Miscellaneous

! : report a bug
0 : toggle the shortcuts popup

To access shortcuts from the help menu

Click on the question mark icon on the upper right
Select Keyboard shortcuts
The popup for shortcuts will display

For general keyboard navigation, skip navigation, and screen reader support, see Accessibility and Keyboard Navigation in Mojo Helpdesk.