Single Sign On (SSO)
My Google SSO isn't working.
If you try to login using your Google email address and it is not allowing you access, then your domain is not configured to use OpenID. This is a Google setting that first must be changed before you can use SSO in Mojo.To change this, a Google Apps admin must login to their Google Apps account ...
Getting an Open ID 2.0 error when logging in via Google Apps?
Open ID 2.0 is no longer supported by Google. Mojo Helpdesk's updated version is available in the Marketplace so if you have an older installation and are receiving an error when logging in, you will simply need to integrate with the latest release.To do this, you will need to remove the old vers...
Enterprise Single Sign On with SAML
Mojo Helpdesk supports Secure Assertion Markup Language (SAML), which is a mechanism that allows single sign-on (SSO) using identity providers such as Active Directory, LDAP, Google, Office 365 etc. SAML eliminates the need for maintaining various credentials for various applications and reduces ...
How can I integrate my helpdesk with Azure Active Directory?
Mojo Helpdesk allows you to connect with Azure Active Directory in two different ways. The first option allows a user to login to a Mojo Helpdesk account using his or her Active Directory login credentials. The second allows you to add Mojo Helpdesk as a tenant in Azure Active Directory.Following...