Single Sign On (SSO)
Enterprise Single Sign-On with SAML and JWT
Mojo Helpdesk supports both Secure Assertion Markup Language (SAML) and JSON Web Tokens (JWT) for Enterprise Single Sign-On (SSO). These mechanisms allow users to authenticate using their organization’s identity provider, enabling a seamless and secure login experience with one set of credentials...
How can I integrate my helpdesk with Azure Active Directory?
Mojo Helpdesk allows you to connect with Azure Active Directory in two different ways. The first option allows a user to login to a Mojo Helpdesk account using his or her Active Directory login credentials. The second allows you to add Mojo Helpdesk as a tenant in Azure Active Directory.Following...
Finding the SHA1 fingerprint from Identity Providers (Azure, Okta and Onelogin)
The SHA1 fingerprint of the certificate is required when configuring SAML in Mojo Helpdesk. The steps to obtain it vary depending on the Identity Provider. Azure Open the Azure portal Navigate to Azure Active Directory → Enterprise Applications → All Applications Locate and open the Mojo Hel...