User Management articles
User Groups
- How do I allow/disable ticket sharing among users in a group (Group Access Rights)?
- How do I restrict user access to certain queues?
- How do I create custom fields for groups?
- How do I limit a form to a specific user (group)?
- Can users search tickets in the user portal?
- What are groups? And why is it useful?
- How do I add a user to a group?