General FAQ articles
- Is Mojo Helpdesk down? Check app status
- Not receiving emails?
- Can I white label my helpdesk?
- How will agents know when a ticket has been assigned to them?
- How do I change my helpdesk URL / site address ?
- Adding Admins and Agents
- Adding a New User
- Do you have a recommended browser?
- Deleting helpdesk account
- What is the maximum number of custom views that can be created?
- How do I add a helpdesk ticket form to my website?
- Does Mojo support multiple languages?
- How do I delete a ticket?
- How do I allow/disable ticket sharing among users in a group (Group Access Rights)?
- What are the ways tickets can be created?
- How do I receive new ticket notifications only for a specific queue?