Mojo Helpdesk logo Mojo Helpdesk   |  Help Center
Log in to check your tickets

General FAQ

General FAQ

  • Is Mojo Helpdesk down? Check app status
  • Not receiving emails?
  • Can I white label my helpdesk?
  • How will agents know when a ticket has been assigned to them?
  • How do I change my helpdesk URL / site address ?
  • Adding Admins and Agents
  • How often does the ticket list refresh?
  • Mojo Helpdesk Guide for Help Desk Managers
  • How do I sign out of Mojo Helpdesk?
  • We're happy to help! Here are some ways you can find support.
  • What are the different priority levels in Mojo?
  • Adding a New User
  • Do you have a recommended browser?
  • Deleting helpdesk account
  • What is the maximum number of custom views that can be created?
  • How do I add a helpdesk ticket form to my website?
  • Does Mojo support multiple languages?
  • How do I delete a ticket?
  • How do I allow/disable ticket sharing among users in a group (Group Access Rights)?
  • What are the ways tickets can be created?
  • How do I receive new ticket notifications only for a specific queue?
Help desk software by Mojo Helpdesk