Reporting
- How do I send the Rating Email only for certain queues?
- How can agents view ratings from customers?
- What is the Aging Summary?
- How do I search for tickets that are associated with an asset?
- Saving an advanced search
- How do I turn off the ticket rating feature?
- How do I search by custom fields?
- Tips for Using the Mojo Search Engine
- What kind of reporting does Mojo have?