How do I use my existing email address?

The email addresses in Mojo Helpdesk will always be `queue@helpdeskdomain.com`. If you want to use an existing email address you own, you can simply create a forwarding rule in your email client that forwards everything from your existing address to your Mojo Helpdesk queue address: For example `support@yourco.com` filters to `support@yourco.mojohelpdesk.com` Or, as an alternative you can add the Mojo queue address as a member of your group list / distribution list in your email client.
Published on: 2013-09-12 See other articles in Email FAQs.