Can't login?

### Don't know the password In case you don't know your password (or forgot it), you can use the "Forgot?" link located in the password field on the login form. It will lead you to a form where you need to enter your email address, and click "Request Password" button. An email will be sent with a login link, which will automatically log you in the helpdesk, and you can go and change your password. ### Missing login form In some cases a helpdesk admin might decide to hide email & password login fields, forcing all users to login with other options (etc. Google, Azure AD). If the users don't have Google or Azure AD account, they will be unable to login in the helpdesk. If you are one of those users, and you have admin privileges on the helpdesk - use the following link, and it will show you the login form with the email & password fields: [Login with email & password](/login?use_mojo=1)
Published on: 2016-10-10 See other articles in Troubleshooting, SSO (Single Sign On), Security.